Disclaimer
Hazards: Please be careful not to slip when walking from recently cleaned carpet or rugs to hard surfaces. We are not responsible for injuries that might result from slip hazard. Please be advised there are several hoses, both large and small, running throughout your home or facility during the cleaning service. We are not responsible for injuries that might result from our hoses or equipment.
Moving Furniture: We do not move furniture exceeding 40 lbs. We are not held liable for damages that may result from moving furniture, whether to your furniture or your home or facility. If you elect to move your furniture, please do so prior to our arrival.
Pets: Pet urine is an issue of the carpet, pad and subfloor. Carpet cleaning alone will not remove pet urine. We cannot guarantee you complete odor/stain removal when doing a pet urine treatment. Additional treatment may be required. Please place your pet(s) in safe location while we are servicing your home. Our technicians will try to remove your pet(s) hair but cannot guarantee 100% removal.
Traffic Lanes: Traffic lanes occur for several reasons: fabric wear, black sole shoe stains, asphalt, pH staining, embedded soils. We cannot guarantee you complete traffic lane soil removal, but we can guarantee you we will try our best to give you optimal results!
Dry Time: There are several contributing factors that affect dry time: level of moisture, level of humidity, air movement and thickness of carpet. Heavily soiled carpet requires additional water, which increases dry time. Average dry time may be from 24-72hrs.
Results: Results may vary. SCM cannot guarantee you the removal of all soils, spots and stains from your carpet (70-90% carpet restoration). Our technicians will do their very best in order to obtain quality results. If you have any questions or concerns, please do not hesitate to contact our office via email or by phone.
